Policies

Policies

​Program Cancellation Policy:

Northville Parks and Recreation reserves the right to cancel an activity due to low enrollment and will provide a full refund to participants. Participants will have the opportunity to enroll in another activity if space is available. If an activity is cancelled due to inclement weather or circumstances beyond our control, Northville Parks and Recreation will make every effort to reschedule the activity. Activity information regarding cancellations and make-ups will be communicated via email.

School District Rate and Non-Resident Rates:

Novi residents in Northville School District receive the resident rate. Participants that fall under this rate must call our office to receive the discount. Non-residents are charged an additional $10 fee.

Refund Policy: A refund check or credit card refund will be issued and/or mailed to the payee within 3 to 4 weeks of the request.

• If the Northville Parks and Recreation Department cancels:

Payee will be refunded the full amount.
• If participant cancels prior to the beginning of the 1st class:

Full amount minus a $15 processing fee, and any incurred costs.
• If participant cancels after 1st class and before the 2nd scheduled class: 50% of class fee or $15 and any incurred costs, whichever is greater.
• Refunds will not be issued for requests made after the second scheduled class.

Please note the following:
• Requests for refunds must be made in writing or e-mail and received by the Parks and Recreation Department prior to the beginning of the second class of the program.
• Fees with ticketed events, concerts, excursions & one-day activities are non-refundable.
• No refunds or reductions in fees will be given for classes missed by participants.
• All check refunds are subject to a $15.00 administrative fee. Credit card refunds will not be charged an administrative fee. However, credit card refunds do not include the refund of the convenience fee.
• No pro-rated fee once class/activity has begun.

Inclement Weather Cancellations:

Please contact the Parks and Recreation Department weather hotline at (248) 449-9951. Except in severe weather or power outages, department buildings will remain open for use, but some classes/services may be cancelled.

Our Photo Policy:

Enrollment in Parks and Recreation Department sponsored programs authorizes Northville Parks and Recreation, its departments, employees and contractors to take your photograph for use in future brochures, flyers, documents, displays, and other publications, websites and on social networking websites. Parks and Recreation will not sell, use of authorize others to use such photographs for commercial purposes.

How to Register:

Online Registration: is available through our website.

Mail in Registration: Northville Parks and Recreation, 700 W. Baseline Road, Northville, MI 48167

Walk-in Registration: Monday – Friday 8:30 am – 4:30 pm, cash, check or credit cards (Visa, MasterCard, and Discover) accepted.

Please note: There is a convenience fee charge on all credit card transactions at a rate of 2.5% payment, with a minimum of $1.95.

Northville Parks and Recreation
700 W. Baseline Road
Northville, Michigan 48167
(248) 349-0203
Weather Hotline:(248) 449-9951